Scale Your Business With
Dedicated Offshore Teams Built for Growth.
We help Australian businesses grow through high-performing Filipino professionals, structured workforce solutions, and scalable support designed to become an extension of your organisation.
Support across every part of your business.
Executive & Administrative Support
Executive assistants, chiefs of staff and ops coordinators that give leadership time back.
Customer Service Teams
Trained CX and helpdesk specialists embedded into your tools and tone of voice.
Appointment Setting & Sales Support
Outbound setters and SDRs feeding qualified meetings into your pipeline.
Lead Generation
Multi-channel prospecting, list building and outreach run as a managed engagement.
Marketing Support
Campaign execution, CRM, content production and reporting — delivered by a dedicated pod.
Recruitment & Talent Acquisition
Sourcing, screening and coordination for your hiring pipeline.
AI & Workflow Automation
Automations and AI agents that remove manual work and lift team throughput.
Dedicated Offshore Teams
Long-term offshore teams that operate as a true extension of your business.
A complete guide for Australian businesses.
Roles, costs in AUD, the dedicated-team model and how Medley runs outsourcing under Australian governance.
A four-part operating system for offshore teams that actually perform.
Most offshore arrangements fail on the same four things — wrong design, weak hiring, no management, no measurement. Every Medley engagement is built to fix all four from day one.
Workforce Design
We architect roles around your operating model — not generic JDs. SOPs, KPIs and capacity all defined upfront.
Structured Recruitment
Capability testing, behavioural interviews and scenario assessments. You meet a shortlist of three — never one.
Australian-Led Management
An Australian client lead owns performance, reporting and escalation. Operational supervisors run daily delivery.
Performance & Reviews
Monthly scorecards, weekly cadence, quarterly business reviews. Outcomes — not hours — are the unit of value.
Numbers our clients see in the first 12 months.
The numbers behind a Medley team.
An indicative model — your strategist will walk you through a tailored business case.
Compare the true cost of growth
Model an Australian local hire against a dedicated Medley workforce professional — fully loaded, including super, leave, payroll tax, WorkCover, recruitment and management.
- Base salary$75,000
- Superannuation$8,625
- Leave loading$6,248
- Payroll tax$3,638
- WorkCover$1,125
- Recruitment$8,000
- Management overhead$6,000
- Dedicated professionalIncluded
- Structured recruitmentIncluded
- Australian managementIncluded
- Performance reportingIncluded
- Replacement guaranteeIncluded
- Compliance & payrollIncluded
Specialists across the industries we serve.
Built differently from traditional outsourcing.
VA agencies sell hours. Labour-hire sells headcount. Freelance marketplaces sell access. Medley sells outcomes — owned by an Australian leader, accountable to your KPIs.
Australian businesses building something bigger.
"Medley rebuilt our back office. Our team can finally focus on facilities, not admin."
"The management side of things makes all the difference — reporting, accountability, real results."
"One of the best decisions we've made in years. Our partners are back to doing partner work."
Ready to build the team behind your growth?
A 45-minute chat with a Medley strategist. We'll look at how your business runs and walk you through a plan that fits.